||Lance Stanbury |
Lance Stanbury is an independent retail property management consultant specialising in shopping centre management services including the provision of complete pre-opening operational set-up for new malls, recruitment, training, O&M documentation, launch, operations, marketing and audit review for schemes in the UK and EMEA. He has also developed FM and customer services for large scale mall security and cleaning service providers.
Having managed shopping centres in the UK and Eastern Europe, Lance has firsthand experience of delivering customer service excellence to guests and tenants. He has been a member of the judging panel for the ACE awards for two years.