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ACE Awards 2012 - Achieving Customer Excellence, Celebrating the best in the industry
     
New look audit
with greater focus on customer service
Mystery Shopping The ACE Way
ACE Awards Video: Mystery Shopping The ACE Way
Size categories :
bullet up to 40,000 sq m
bullet 40,000 - 80,000 sq m
bullet over 80,000 sq m
Institute of Customer Service
The BCSC ACE Awards are presented in partnership with the Institute of Customer Service > more...

In this age of increasing competition, choice and mobility, customer service can make all the difference to ensure the success of your business! The ACE Awards set out to celebrate the best in the industry.

New ACE Awards Launch Date!

Due to the amalgamation of the BCSC SCM and Annual Conferences the decision has been made to hold the ACE Awards presentation at the 2012 BCSC Annual Conference next September in Liverpool.
> Save the dates

This will replace the presentation in February; giving centre managers and industry professionals the opportunity to network whilst recognising centres at the heart of our business providing the best overall customer experience.

The ACE Awards set out to celebrate the best in the industry – Enter the Awards in March 2012 then join us at the awards presentation in September to celebrate!

Further details to follow!

Please contact Samantha Mitchell or call 020 7227 3463 for more information.

CONGRATULATIONS TO THE 2011 WINNERS
  • up to 40,000 sq m - Glasgow Fort
  • 40,000 – 80,000 sq m - The Oracle, Reading
  • over 80,000 sq m - Silverburn, Glasgow
  • ACE Award for Disability Inclusion - The Oracle, Reading
  • ACE Commendation - James Nicholls, Kingfisher, Redditch
    Awarded for Exceptional Customer Service

  • TOP ACE - The Oracle, Reading
up to 40,000 sq m - Glasgow Fort
40,000 – 80,000 sq m - The Oracle, Reading
over 80,000 sq m - Silverburn, Glasgow
Glasgow Fort
up to
40,000 sq m
The Oracle,
Reading

40,000 – 80,000 sq m
Silverburn,
Glasgow

over 80,000 sq m
     
ACE Award for Disability Inclusion - The Oracle, Reading
ACE Commendation - James Nicholls, Kingfisher, Redditch
TOP ACE - The Oracle, Reading
The Oracle,
Reading

ACE Award for
Disability Inclusion
James Nicholls,
Kingfisher, Redditch

ACE Commendation
The Oracle,
Reading
TOP ACE
     

 

Awards Jury

Andy Davy
The Mall Pavilions, Uxbridge
Roger Fulford
Munroe K Asset
Management Ltd
Sean Kelly
PR4Property
Andrew McMillan
Charteris
Susan Mendoza
Trinity Walk, Wakefield
Howard Morgan
Real Service
Tom Nathan
Brent Cross Shopping Centre, London
Lance Stanbury
MallManagementSolutions.eu