Below are a selection of presentation materials made available from previous BCSC events.
To access the presentations (in pdf format), please click on the title - further details of the event at which the presentation was given can also be viewed by clicking on the event title.
BCSC assumes no liability for the information contained within these presentations. The opinions expressed are those of the presenting authors and do not necessarily reflect those of BCSC or its representatives. |
 |
|
|
|
BCSC Study Tour of London Designer Outlet & Wembley Stadium,
07/03/2013
London Designer Outlet, Wembley
by Phil Cottingham, Head of Retail, Quintain
|
|
|
|
|
Global Futurscape 2013,
13/02/2013
Virtual Study Tour
by David Fraser, Partner, Harrison: Fraser
|
|
|
|
Tomorrows’ Shopping Centres: Today
by Derek Barker, Managing Director, Haskoll
|
|
|
|
Customer Trends
by Kathrine Heiberg, Chief Executive Officer, reteam, Denmark
|
|
|
|
Innovative Marketing
by Meredith Smith, Senior Consultant, GDR Creative Intelligence
|
|
|
|
The Outlook for the Global Consumer and Retail
by Richard Watson, Author, Futurist, Scenario Planner and Founder of nowandnext.com
|
|
|
|
|
BCSC North - Public Safety Seminar, Leeds,
19/11/2012
Anticipate and Assess Emergencies (high impact weather conditions)
by Beverley Griffiths, Course Director, Easingwold Public Safety College
|
|
|
|
Civil Unrest: How to protect your asset, media how they work in that situation, design for that eventuality
by Beverley Griffiths, Course Director, Easingwold Public Safety College
|
|
|
|
2012 London Olympic and Paralympic Games - its impact on, and legacy for, the UK's security industry
by David Evans, Senior security industry professional from London 2012 Olympic and Paralympic Games and the Olympic Security Directorate (OSD)
|
|
|
|
|
Kings Cross Study Tour,
06/11/2012
Kings Cross Station Study Tour
by Network Rail
|
|
|
|
|
Commercialisation: Developing Good Agency Relationships seminar,
31/10/2012
Commercialisation: All about agencies
by Chris Bestley, Director of Education for the IPM
|
|
|
|
Commercialisation: The campaign planning process
by Chris Bestley, Director of Education for the IPM
|
|
|
|
Commercialisation: Evaluation and Next Steps
by Chris Bestley, Director of Education for the IPM
|
|
|
|
Commercialisation: Overview and definitions
by Chris Bestley, Director of Education for the IPM
|
|
|
|
|
BCSC Scotland Social Media in Shopping Centres Seminar,
04/10/2012
Social Media in Shopping Centres: The Issues, The Lessons, The Opportunities
by Richard Barron, Managing Director of Aspect Market Research, Anne Ledgerwood, Marketing Director at St. Enoch Shopping Centre, and Neil Mackie, Centre Manager, Kingsgate, Dunfermline
|
|
|
|
|
2012 BCSC Conference & Exhibition,
12/09/2012
What do retailers want from new centres?
by the seminar session panel
|
|
|
|
Are you being served?
by the seminar session panel
|
|
|
|
Can town centres fight back?
by the seminar session panel
|
|
|
|
Food & Beverage - the new anchor
by the seminar session panel
|
|
|
|
Consistently Delivering a Differentiated Customer Experience In Your Centre - How the BCSC and ACE Awards can support you
by the seminar session panel
|
|
|
|
Demolition… the new leasing strategy?
by the seminar session panel
|
|
|
|
Utilisation of Retail Floorspace
by the seminar session panel
|
|
|
|
Debt, deleveraging and new lending, the biggest threat we now face?
by the seminar session panel
|
|
|
|
Fit out or switch off? Low Carbon Futures - behaviours or technologies?
by the seminar session panel
|
|
|
|
All is not lost, retail led regeneration is alive
by the seminar session panel
|
|
|
|
|
2012 BCSC Northern Region Shopping Centre Management Conference,
21/06/2012
For the Love of Shopping: making your shopping centre the place to shop
by Craig Phillipson, Managing Director, Shopworks
|
|
|
|
Halifax Shopping Centre Youth Drop-in Centre (supplementary information)
by Dave Rawding, Programme Development Manager at Hull Centre for Restorative Practices
|
|
|
|
Security Initiative
by Dave Rawding, Programme Development Manager at Hull Centre for Restorative Practices
|
|
|
|
|
BCSC/CEM Security Conference,
30/05/2012
2011 High Street Riots: Lessons from a Police Perspective
by John O'Hare Commander, Specialist Operations Branch, Greater Manchester Police
|
|
|
|
BCSC/CEM Shopping Centre Management Diploma Course Update
by David Hourihan, Course Leader, Diploma in Shopping Centre Management, Tutor in Real Estate, College of Estate Management
|
|
|
|
|
BCSC / IPM Breakfast Seminar: In Search of Brand Engagement,
17/05/2012
Westfield Experiential Marketing - An Integral Part of Our Business
by Bill Giouroukos Director of Operations, Westfield
|
|
|
|
Experiential Events - A Vision of a Bigger Future
by Jackie Tracey, BCSC Commercialisation Committee and Commercialisation Manager at Centre:MK
|
|
|
|
Uncovering Experiential - Why and Where does it Work
by Colin Harper, MD Storecheck
|
|
|
|
Experiential Marketing Case Studies
by Nick Adams, Managing Director of Sense Marketing Services and Jonathan Carter, Marketing Manager at Sky Arts
|
|
|
|
The Right KIND of Attention
by Rachel Lawes
|
|
|
|
|
BCSC/SPR Empty Shops Seminar,
20/03/2012
The UK Retail Investment Market
by Alice Breheny, Head of Property Research, Henderson Global Investors
|
|
|
|
Empty Shops
by Darren Yates, Partner, Knight Frank LLP
|
|
|
|
Stats & Facts on the changing High Street
by Matthew Hopkinson, Business Development Director, Local Data Company
|
|
|
|
Empty Shops: What does the future hold for town centres?
by Dr Neil Blake, Oxford Economics
|
|
|
|
|
BCSC Social Media in Shopping Centres Seminar,
07/03/2012
Social Media in Shopping Centres
by Justin Webb, PR and Media Manager, The Trafford Centre
|
|
|
|
Social Media in Shopping Centres
by Jim Harris, Centre Manager, St Stephen's Hull
|
|
|
|
Social Media in Shopping Centres
by Richard Barron, Managing Director, Aspect
|
|
|
|
|
BCSC Gold Awards Breakfast Seminar,
01/03/2012
BCSC Gold Awards 2011 - Established Centre : Bicester Village
by Pierrick Williamson, Leasing Director - Bicester Village
|
|
|
|
BCSC Gold Awards 2011 - Refurbishment Award : The Mall Blackburn
by Mark Bourgeois, Managing Director Shopping Centres, Capital & Regional
|
|
|
|
|
BCSC Social Media in Shopping Centres Seminar,
05/12/2011
Social Media in Shopping Centres
by Rhoda Joseph, Centre Director, Cascades Shopping Centre
|
|
|
|
Social Media in Shopping Centres
by Nigel Sarbutts, Brand Alert
|
|
|
|
Social Media in Shopping Centres
by Anna Krahn, Digital Content Manager, Westfield
|
|
|
|
|
2011 BCSC Conference & Exhibition,
21/09/2011
What Retail Development Pipeline?
by Marcus Kilby, Managing Director, Lunson Mitchenall, Mike McGuinness, Development Director, Hammerson and Thomas Meager, Director of Property, Primark Stores Ltd UK
|
|
|
|
All change or no change - retail planning under the coalition government
by Ian Anderson, Head of National and Retail Planning, CB Richard Ellis
|
|
|
|
The localism dilemma - What it means for future urban development
by Sean Harriss, Chief Executive, Bolton Metropolitan Borough Council
|
|
|
|
All Change or No Change?
by Rob Lucas, Chief Executive of Turley Associates, Ian Anderson, Head of National and Retail Planning at CB Richard Ellis and Martin Perry, Director of Retail Property Development, Henderson Global Investors
|
|
|
|
Retail property - Where to find investment performance
by Andrew Rich and Angela Keane, Henderson Global Investors, Mark Faithful, Editor of 'Retail Property Analyst', Charlie Barke, Capital Markets Group at Cushman & Wakefield and Greg Mansell from IPD
|
|
|
|
It’s Retail Jim, but not as we know it
by Roger Madelin, Joint Chief Executive, Argent Group PLC
|
|
|
|
What is the future of our town centres?
by Anupam Jhunjhunwala,Chief Executive Officer, Grabal Alok / Store Twenty One
|
|
|
|
|
Purple Apple Marketing Awards Creative Seminar,
17/08/2011
Love Football Love Fashion
by Norman Black, Head of Marketing, Brent Cross
|
|
|
|
BCSC Creative Inspiration Session
by Alan Thornton, MADISONSOHO and Paul Kenny, Baber Smith
|
|
|
|
Top Tips for Successful Marketing and Communications Activity
by Deborah Owen-Ellis Clark, The Bee Group
|
|
|
|
The Magic of Merlin
by Pauline Bucknall and Keith Gale, PR Plus Media Ltd, on behalf of Merlins Walk
|
|
|
|
Lakeside's Living Christmas Fairy
by Rebecca Wheeler, PR Coordinator, Lakeside
|
|
|
|
World Cup Man Crèche & Health Campaign
by Anna Bluman, The Kingdom Shopping Centre
|
|
|
|
|
BCSC Southern and South West Region Centre Management Conference,
14/06/2011
Not In The Manual
by John Sanson, General Manager of Grand Arcade, Wigan
|
|
|
|
|
2011 Northern Region Shopping Centre Management Conference,
09/06/2011
An Introduction to Digital and Social Media Trends
by Karen Lewis, madebypi and Tom Farley, Jones Lang LaSalle Ltd
|
|
|
|
Retail Floorspace Supply and Occupier Demand
by Charles Miller, Equity Partner and Head of King Sturge Retail Group
|
|
|
|
|
Purple Apple Marketing Awards Dinner,
12/05/2011
BCSC Purple Apple Marketing Awards 2011
by the award presenters
|
|
|
|
|
BCSC / IPF Seminar: Reconfiguring retail property,
04/05/2011
BCSC Shopping Centre Asset Pricing Guide
by Mark Williams, Head of Retail Investment, DTZ
|
|
|
|
Where next for retail?
by Neil Saunders, Verdict Research
|
|
|
|
|
2011 SCM Conference,
02/03/2011
Profiting from the Truth
by B J Cunningham, Director of Georgina Goodman
|
|
|
|
Societal/consumer trends and the impact it has on brands
by John White, Managing Partner, MADISONSOHO
|
|
|
|
Economic Outlook: Are UK consumers a spent force?
by David Fenton, RBS Group Economics
|
|
|
|
Eating-out: the brand challenge
by Peter Martin, CEO, Peach Factory
|
|
|
|
Customer service and ACE Awards
by Tom Nathan, General Manager, Brent Cross Shopping Centre and committee member of the Customer Experience Committee and Bob Winnington, Account Director, Institute of Customer Service
|
|
|
|
|
Gold Awards Seminar,
26/01/2011
BCSC Gold Awards 2010 - Overview
by the Gold Awards Jury
|
|
|
|
St David's Dewi Sant - Supreme Gold Award Winner Case Study
by Lester Hampson, Head of Retail Development, Land Securities and Caroline Kirby, Property Director, Capital Shopping Centres
|
|
|
|
Eldon Square - Gold Award Winner Case Study
by Martin Breeden, Director of Asset Management (Northern Portfolio), Capital Shopping Centres
|
|
|
|
SouthGate Bath - Gold Award Winner Case Study
by Chris Paterson, Fund Manager, Aviva Investors and Stuart Harris, Leasing Director, Multi Development UK
|
|
|
|
Arc, Bury St Edmunds - Gold Award Winner Case Study
by David Lewis, Director of Centros
|
|
|
|
Peterborough Garden Park - Gold Award Winner Case Study
by Edward Olley, Chief Executive of Garden Park Investments
|
|
|
|
|
BCSC / IPF Seminar - Trends in Retail Performance,
12/01/2011
Trends in Retail Performance - A Retailer’s View
by Graham Seaton, Alexon
|
|
|
|
Trends in Retail Performance - Sharing of Trading Information
by Bill Giouroukos, Westfield
|
|
|
|
Trends in Retail Property
by Nick Knight, CB Richard Ellis
|
|
|
|
|
2010 BCSC Conference & Exhibition,
02/11/2010
Open your eyes to a low carbon future; retail property leading the way
by Martyn Chase, European Retail Sector Head, DTZ & Non-Executive Chairman, Stanhope Regeneration
|
|
|
|
Captivating the wired consumer, the rising challenge for the retail property industry
by Kate Ancketill, Managing Director, GDR
|
|
|
|
Captivating the wired consumer, the rising challenge for the retail property industry
by Simon Russell, Head of Multi-Channel, John Lewis Partnership
|
|
|
|
|
Retail Marketing Training Course,
23/09/2010
Developing a digital strategy that extends beyond just a website
by Shannon Luxford, Head of Strategic Planning, McArthur Glen
|
|
|
|
The power of PR - how to make the most of your marketing budget
by Natalie McLean-Reid, Managing Director, Primal PR
|
|
|
|
More Choice, less differentiation - from customer service to customer experience
by Andrew McMillan, Principal Consultant, Charteris PLC
|
|
|
|
ACE winner case study - Westfield Derby
by Marsha Forster-Brass, Marketing Manager, Westfield Shoppingtowns Ltd
|
|
|
|
How to engage with your Retail Partners
by Richard Exton, Regional Marketing Manager (North & Ireland), Nando's
|
|
|
|
Purple Apple Marketing Awards winner - St Johns Centre, Leeds
by aurie Barton-Wright, Centre Manager, St Johns Centre
|
|
|
|
|
BCSC New Generation Seminar,
18/05/2010
The Landlord and Tenant Act 1954 ...in 2010
by Mark Ashton, Director of Astranta Asset Management
|
|
|
|
56 years old... is it time to retire the 1954 Act?
by David Feist, Partner, Real Estate Litigation at Eversheds LLP
|
|
|
|
|
2010 SCM Conference,
03/03/2010
Retail trading environment 2010 - key challenges
by Tom Ironside, Director of Business Environment of British Retail Consortium
|
|
|
|
The new era of social media and interactive technology
by Kate Ancketill, Managing Director of GDR Creative Intelligence
|
|
|
|
To boldly go where no one has gone before: making the customer experience your USP
by Mark Bradley, Director of Mark Bradley Projects
|
|
|
|
Winning an ACE - the tips, tricks and hard work!
by Andrew McMillan and Jonathan Doughty
|
|
|
|
Shopfitters, large and small, are being asked to prove their worth
by Robert Hudson, Director and Chief Executive of the National Association of Shopfitters
|
|
|
|
Sustainability - is it a luxury we can still afford?
by Tim Keeping, Centre Manager at Peacocks Shopping Centre
|
|
|
|
How centres can manage digital databases effectively
by Julie Cromwell and Sarah Lukins of Westfield Shoppingtowns Ltd
|
|
|
|
Dealing with bad press
by Gerwyn James and Linda Welch, Directors at Halogen
|
|
|
|
Sustainability: shopping centres which will still be thriving in 2020 & beyond
by Angus McIntosh, Partner and Head of Research at King Sturge LLP
|
|
|
|
Integrated commercialisation
by Simon Donaldson, Head of Commercialisation at Lend Lease
|
|
|
|
Blue skies - retail prospects for the next 2 years
by Professor Joshua Bamfield, Director of The Centre for Retail Research
|
|
|
|
How bright is the horizon?
by Helen Gordon, Property Director at Legal & General Life Fund
|
|
|
|
|
BCSC Golds Seminar,
27/01/2010
BCSC Gold Awards - Elements Square, Livingston
by Elements Square
|
|
|
|
BCSC Gold Awards - Westfield London
by Westfield London
|
|
|
|
|
BCSC/IPF Seminar - Future Trends in Retail Property,
20/01/2010
Christmas 2009 retail sales figures - guess the footfall!
by Jonathan De Mello, Director of Retail & Property, Experian
|
|
|
|
Looking forward from the retailers’ perspective
by Peter Baguley, Jones Lang Lasalle
|
|
|
|
What is happening in the retail leasing market? - A landlord’s (agent’s) perspective
by Mark Disney, Executive Director of CBRE
|
|
|
|
|
2009 BCSC Conference & Exhibition,
11/11/2009
Retail performance - driving sales
by Ken Ford, Executive Director, Capital & Regional Plc
|
|
|
|
Local authority actions
by Cllr John Shipley OBE, Leader of Newcastle City Council
|
|
|
|
Regeneration - achieving more with less
by Steve Weaver, Chief Executive of Blackpool Council
|
|
|
|
Regeneration - achieving more with less
by Charlie Parker, Chief Executive, Oldham City Council
|
|
|
|
Retail performance - driving sales
by Ann Allen, Manager, Property Portfolio, John Lewis Partnership Plc
|
|
|
|
The economic and financial outlook
by Roger Bootle, Managing Director, Capital Economics
|
|
|
|
EU procurement
by Robin Butler, Chair, New Heritage Regeneration Ltd
|
|
|
|
Planning for economic development
by Andy Spracklen, CEO/Founding Director, Urban8
|
|
|
|
Planning for economic development
by William Hicks QC, Landmark Chambers
|
|
|
|
Planning for economic development
by Sue Willcox, Head of Town Planning, Transportation and Property Communications, Sainsbury's
|
|
|
|
Second tier towns & cities
by Richard Wise, Chief Executive, Centros
|
|
|
|
Sustainability, responsible property investment and shopping centres
by Paul McNamara OBE, Head of Property Research, PRUPIM
|
|
|
|
Second tier towns & cities
by Ruairidh Jackson, Head of Planning and Property Strategy, The Co-operative Group
|
|
|
|
Second tier towns & cities
by Jonathan De Mello, Director of Property Consultancy, Experian - Business Strategies
|
|
|
|
EU procurement
by Sarah Hannaford QC, Keating Chambers
|
|
|
|
|
2009 South and South West Region SCM Conference,
06/10/2009
Industry overview
by Michael Green, Chief Executive, BCSC
|
|
|
|
Cutting operational costs
by John Gray, Service Charges Ltd
|
|
|
|
Cutting operational costs
by Anne Rush, National Property Manager, Capital and Regional Retail
|
|
|
|
Digital marketing - what’s it all about?
by Natalie McLean-Reid, Director BWP Group and Richard Beasley, founding Director, BWP Group
|
|
|
|
BCSC Talent Week
by Leesa Ingham, Project Manager, Talent Week
|
|
|
|
Making public-private partnerships work better
by Roger Parker, Bournemouth Town Centre Manager and Peter Matthews, Castlepoint Shopping Centre, Bournemouth
|
|
|
|
Fire safety orders
by Tim Gates, Group Manager Technical Education, Development and Support Community Safety, Hampshire Fire and Rescue Service
|
|
|
|
|
BCSC Breakfast Talk,
23/09/2009
What's next?: retail development after the crunch
by Karl Kalcher, Managing Director, MindFolio Ltd.
|
|
|
|
|
BCSC New Generation Seminar: Positioning for the Recovery,
09/09/2009
Positioning for the recovery
by Patrick Knapman
|
|
|
|
Positioning for the recovery
by Mike Sales
|
|
|
|
Positioning for the recovery
by Jeremy Collins, Head of Retail Development, John Lewis & President, BCSC
|
|
|
