Home

Conference

Conference Programme

Speakers

Events

Delegate List

Study Tours

Exhibition

Breakout Sessions

Conference Dinner

Sponsors

Accommodation

Getting Here

Register

Delegate List

Contact Us

Site Map

Joined Donaldsons, now DTZ in 1982 and has worked on over 90 UK and European retail and leisure schemes providing strategic and tactical marketing advice to private and public sector clients. Key areas of expertise include marketing strategy, communications, media, event management, training and development for shopping centre marketing professionals.

Eileen is a BCSC Advisory Board Member and Chair of the BCSC Retail Marketing Committee; an ICSC Europe Advisory Board member, judge and past chair of the ICSC Solal European Marketing Awards; an ICSC MAXI Awards judge and served as MAXI Chair in 2005 ; Chaired the 2007 ICSC European Conference in Warsaw and is an ICSC Marketing Retail School Faculty member in Europe and is a regular contributor to industry forums in the UK and overseas.

David Mills is the Centre Manager of the Quedam Centre in Yeovil.

Despite spending over half his life (23 years out of 42) in the shopping centre industry, David firmly believes that you can always learn new ways to run your business better – hence his involvement in the Conference.

As well as co chairing this conference, David is the Chairman of the Group which drives the Yeovil Vision project and in the past he has been involved in a number of similar high profile roles where a new approach or total positive thinking is required.

A passionate advocate for Yeovil and the Quedam Centre, David never misses and opportunity to boost the profile of both (and Yeovil Town FC!) wherever he goes.

Gordon Burns is the face of North West Tonight and also presents their lunchtime bulletins.

A journalist by trade, Gordon has had a long and successful involvement with political and current affairs programmes, having worked for Granada, ITV and the BBC on such heavyweight programmes as World in Action and Granada Reports.

Gordon made his name nationally when he wrote and presented the popular ITV quiz show The Krypton Factor which ran for eighteen years.

Alf Dunbar is a practitioner, not a theorist. His coaching methods are based on the real world with real people. His unique and enthusiastic communication skills inspire people, and this in turn enhances their individual performance. He seeks to raise people's levels of self-belief and confidence. With over 18 years’ practical retail experience and 11 years as a top performance coach, he has coached thousands of people from a wide variety of retailing and business backgrounds helping them to achieve exceptional results. Today he conducts more than 150 coaching sessions, conferences, seminars and events a year for a large variety of companies in the UK and overseas.

Philippa Forrester hosts her own Saturday morning radio show for BBC Bristol. She brought a fresh touch to Tomorrow’s World and made her mark on Robot Wars and Time Machine. She also presented BBC2’s live Heaven & Earth show.

Philippa’s four years with Children’s BBC saw her presenting the enormously popular afternoon show - the Broom Cupboard. She then moved onto The Ozone, interviewing a variety of pop stars from Annie Lennox and Paul McCartney to teen heartthrobs East 17 and Take That.

A keen environmentalist, Philippa is Vice President of the Wildlife Hospital Trust. She produced the film My Halcyon River for BBC1, which told of a year in the life of the river which runs past her window, and the wildlife it hosts.

Other work has included a series on extreme sports for This Morning and coverage of The World's Strongest Man.

Professor Richard Scase is one of the world's leading business forecasters - able to speak authoritatively on the broadest global trends while leaving even the most specialised audience with relevant, useful and inspirational advice. His research interests range from organisational change and entrepreneurship to the impact of internet technologies and the restructuring of work and employment across the globe. He is the author of over 20 books, including Britain in 2010 and Living in the Corporate Zoo. In his most recent book, Global Remix, he explores the impact of incipient global trends - technological, economic, demographic, cultural, political and social - on both businesses and individuals.

Sgt Rick Ball has 18 years of service with North Yorkshire Police, based in York. He has performed various roles including that of Community Police Officer for the City Centre. In this role, he implemented a Retail Exclusion Scheme for persistent shop thieves which brought about a dramatic decrease in retail crime.

For many years, he has been an active member of the Retailers Against Crime York Steering Committee, but recently moved to become part of the York Community Safety Team. Besides being the plan owner for York's perennial problem of cycle crime, he holds a portfolio for Business Crime and Information Sharing which has enabled him to be part of the National Intelligence Sharing Alliance (n.isa) Development Team, working closely with Anne Tate and her team.

Geoffrey Bean has spent most of his working life in advertising – as an Art Director and Creative Director of various regional agencies, then as the Creative Director of his own advertising agency in London. In the late 1980’s he was one of the founding inventors and shareholders of Air Miles – the British Airways free flight programme. He is now a Partner in Tomlin Bean – a specialist retail branding agency based in London.

Eddie joined Regester Larkin in September 2006 following over 20 years with McDonald’s, where she was Head of Corporate Affairs for the UK before becoming Director of Communications for McDonald’s Europe in 2002.

Eddie played a pivotal role in the management of some of the most high-profile reputational threats to the organisation including BSE, Avian Influenza and a range of campaigns by local and international NGOs.

At Regester Larkin, Eddie leads across a range of client projects and specialises in providing reputation management advice to the food, retail and consumer goods sector.

Paul is Sustainability Director for PRUPIM. He has over 20 years' experience in retailing, property and sustainability, having held a variety of senior roles within the John Lewis Partnership and Habitat before joining Prudential.

Paul is responsible for PRUPIM’s sustainability strategy, including socially responsible investment, environment and community. He is a Prudential Pensions Trustee, Chairman of the BCSC Sustainability Task Force, and a Fellow of the Royal Society of Arts. He holds an MSc. in Responsibility and Business Practice from the University of Bath School of Management.

Richard’s particular area of expertise is the development of practical transport strategies and solutions for retail developments, whether for town or city centres, regeneration areas or individual developments.

He has worked for a wide private sector retail client base including major developers such as Grosvenor, Chelsfield, Legal and General, Lend Lease, and large individual retailers such as Tesco and B&Q.

Amongst various other ongoing major schemes, he has recently he has been acting as Masterplan Transport Advisor to Grosvenor in connection with The Paradise Project, in Liverpool considered to be the largest regeneration project in the UK outside of London.

Founder of Lewis Commercialisation before setting up this practice, Byron was Head of Commercialisation at Lend Lease Retail and in this role he pioneered the commercialisation of shopping centres in the UK through the successful development of commercialisation at Bluewater initially and then through the whole Lend Lease portfolio. Recently, Byron wrote the Commercialisation Information Paper on request of the RICS.

James has experience of working on the development of transport strategies and transport input to the masterplanning process for a wide variety of retail schemes, particularly within town and city centres.

Recent schemes have included the Bridgefield development within Stockport town centre, on behalf of Lend Lease. Incorporating a new retail led development of this scale within a constrained town centre environment presents a number of transport issues, most pertinently the incorporation of service vehicle movements within the public realm of a town centre, and the adequate provision of service yard space for ‘back of house’ retail activities.

Anna joined the Centre for Crisis Psychology in 2003 and was made a Partner in December 2005.

Over the past four years she has played an integral role developing the services offered by CCP and continues to work with her team to ensure the service provided to customers is unrivalled in terms of clinical and organisational quality and consistency.

Anna has led the Centre’s operations during hundreds of incidents including Hurricane Wilma in Mexico, the Sharm el Sheikh terrorist bombings (both in 2005) and more recently the Madeleine McCann case.

Anne Tate started life as a Materials Scientist, quickly moving into pre- and post-sales support for project management systems. Following the birth of her three children, she was approached to raise the profile of, and raise funds for, the National Children’s Orchestra. When her family moved to Scotland, she took on the role Chief Executive/ Director of Development for the Crichton Foundation, working to create a combined heritage site, business park and University Campus, quickly developing a reputation for bringing many partners together to work for a common aim and vision. She moved to Northumbria Coalition Against Crime just over five years ago, where she and her team have developed the North East Retail Crime Partnership into one of the UK’s leading crime reduction partnerships.

Nick Tomlin has spent most of his working life in advertising – initially as a Creative Copywriter in London agencies, then as the Creative Director of his own advertising agency. His successful advertising career took a dramatic turn in the late 1980’s when he was one of the founding inventors and shareholders of Air Miles – the British Airways free flight programme. He is now a Partner in Tomlin Bean – a specialist retail branding agency based in London.

Charles Woollam is a Chartered Surveyor with over 20 years’ experience advising both owners and occupiers of commercial properties. Charles is a Director in DTZ's Capital Markets Group and currently a member of the Commercial Sub-Committee of the British Property Federation.