BCSC SCM 2009

Stand up and be Counted

BCSC / CEM


	BCSC / CEM Shopping Centre Management Conference and Exhibition	ACC, Liverpool Monday 2 - Wednesday 4 March 2009

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	2008 Event

Sponsors

Conference Presentations

Lead Sponsors


	Copies of some of the plenary and breakout session presentations from the 2009 event are now available for download: Plenary sessions: Future of shopping places Tessa O'Neill, Director, BDP Breakout sessions: Is health and safety a matter of culture or compliance? Faye White, Hammerson Marketing success without big spending Su Button, Hempstead Valley How to be an ACE Kelly Reed & Sue Pedley, Westfield Better recycling and resource management: practical ideas of how to achieve both Matthew Rowland-Jones, Envirowise Retail The impact of the Service Charge Code John Michell, King Sturge Making customer service the heart of your shopping centre Mark Bradley Validity of notices in shopping centres James Duke, Barrister and Consultant Using market research to improve retail business Allan Ellerton, Simpson Carpenter Developing a digital strategy that extends beyond just a website Shannon Luxford, McArthurGlen Designer Outlet Recycling and energy saving - a strategic view Clare Raybould, Interserve

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For all delegate, sponsorship, exhibition and general enquiries please contact:
BCSC, 1 Queen Anne's Gate, London SW1H 9BT
T: 020 7227 3450 F: 020 7222 4440 Visit the BCSC website at www.bcsc.org.uk